Sonia Gayosso

Experience Design & Strategy Leader | Mentor

Profile picture of Sonia Gayosso
A mossy tree branch surrounded by vibrant foliage, showcasing the beauty of nature in a tranquil forest environment. Picture taken by Sonia Gayosso

Passionate about leveraging AI-powered tools to create personalized and culturally relevant content experiences. I focus on producing impactful experiences that contribute to positive systemic transformation.

My Career Journey and Credentials

Use Case | 2026

Designing AI-ready loyalty experiences

Research-led framework for conversational and agentic UX
Use Case | 2025

Accelerating Enterprise Sales

Customer insights translated into product strategy
Use Case | 2024

Reducing Friction in Device Adoption

Designing a scalable diabetes experience ecosystem

Use Case | 2024

Design System Scalability

Navigating Software Migration with AWS Criteria
Use Case | 2023

Global Design & Localization

Generating Consistent User Experiences Across Markets

I’ve worked with

AT&T logo, Largest integrated communications provider combining mobile, broadband, and fiber infrastructure. I was part of the Consumer Technology Experience team working for My AT&T App. T-Mobile logo, second-largest carrier and 5G network with innovative customer value proposition. I was part of the Product Partnerships & Growth team, working on a Salesforce Integration project. Insulet logo, Global Medical Devices company creator of Omnipod®, the leading automated insulin delivery system. I was part of Enterprise UX team, working for Omnipod 5. Merck logo, Global biopharmaceutical leader, focused on innovative healthcare solutions. I was part of the Marketing Communications team for Latin America and Brazil. IBM logo, International Business Machines Corporation, Global technology leader in cloud, AI, and consulting. I was part of the UX team working in a telecom project.

AT&T App

AT&T Design System

Conversational Interfaces for Medical Devices

Automation in Well-being App

Insulet

sonia.gayosso.s@gmail.com LinkedIn Resume
A colorful collage of some of Sonia's favorite posters with typography, illustrations, and motivational quotes arranged on a surface
Sonia Gayosso