Use Case | 2024

Reducing Friction in Device Adoption

Designing a scalable diabetes experience ecosystem

Medical devices | 4 month journey
Role: UX lead and strategist

Close-up of a person holding a smartphone

Other projects

Use Case | 2026

Designing AI-ready loyalty experiences

Research-led framework for conversational and agentic UX
Use Case | 2025

Accelerating Enterprise Sales

Customer insights translated into product strategy
Use Case | 2024

Reducing Friction in Device Adoption

Designing a scalable diabetes experience ecosystem
Use Case | 2024

Design System Scalability

Navigating Software Migration with AWS Criteria
Use Case | 2023

Global Design & Localization

Generating Consistent User Experiences Across Markets
Sonia Gayosso