Sonia Gayosso

Experience Design & Strategy Leader | Mentor

Profile picture of Sonia Gayosso
A mossy tree branch surrounded by vibrant foliage, showcasing the beauty of nature in a tranquil forest environment. Picture taken by Sonia Gayosso

Passionate about leveraging AI-powered tools to create personalized and culturally relevant content experiences. I focus on producing impactful experiences that contribute to positive systemic transformation.

My Career Journey and Credentials

Use Case | 2025

Empowering Decisions with AI

Leveraging LLM and AI to Simplify Product Adoption
Use Case | 2024

Design System Scalability

Navigating Software Evolution with AWS Criteria
Article | 2024

UX Meets LLM Chatbots

  
Use Case | 2024

Enhancing Career Growth

Leveraging Six Sigma and Service Design Methodologies

Use Case | 2023

Global Design & Localization

Generating Consistent User Experiences Across Markets

Use Case | 2020

Unbiased Succession Planning

Design Sprints for Extended Projects
Use Case | 2015

Merck LATAM’s Digital Transformation

Redefining the Pharma Representatives Materials through Service Design

I’ve worked with

T-Mobile logo, major telecommunications provider with solutions for individuals, government and enterprise customers Insulet logo, multinational company that develops and sells Omnipod 5, a wearable, waterproof insulin pump that delivers continuous insulin TalentGuard logo, an American talent management startup based in Austin, Texas Merck logo, multinational pharmaceutical company IBM logo, International Business Machines Corporation, multinational technology company headquartered in Armonk, New York

Omnipod 5

Insulet

Conversational Interfaces for Medical Devices

Everyday Automation in Well-being

Early Work

sonia.gayosso.s@gmail.com LinkedIn Resume
A colorful collage of some of Sonia's favorite posters with typography, illustrations, and motivational quotes arranged on a surface
Sonia Gayosso